FAQ's



Frequently Asked Questions (FAQs)


What types of vehicles does FCSB sell?

FCSB specializes in luxury cars, including both brand-new and high-quality reconditioned vehicles
from brands such as Mercedes-Benz, BMW, Bentley, Porsche, Audi, Ferrari, Lamborghini,
Honda, Toyota, Mitsubishi, Mazda, etc.



Can I trade in my current vehicle when purchasing from FCSB?

Yes, we offer trade-in services with competitive market value assessments
that can be used as credit toward a new purchase.



Does FCSB offer financing and leasing options?

Yes, we work with reputable banks and financial institutions to offer flexible
financing solutions tailored to your needs.



Are the vehicles covered by warranty?

Yes, brand-new vehicles come with a dealer’s warranty,
while reconditioned vehicles include a limited warranty
covering major components.



How does FCSB ensure the quality of its imported vehicles?

All vehicles undergo:
✔ Rigorous inspections ✔ Mileage verification ✔ Mechanical and safety checks
Compliance with Malaysian automotive regulations.



Does FCSB assist with special vehicle requests?

Yes! We offer a custom vehicle sourcing service,
helping clients find specific models not readily available in our inventory.



What documents are needed to purchase a car from FCSB?

For individuals:
✅ Valid IC or passport ✅ Proof of income (bank statements, salary slips, tax records)
✅ Valid driving license ✅ Signed purchase agreement.
For corporate buyers:
✅ SSM registration documents ✅ Company authorization letter.



How do I schedule a showroom visit or a test drive?

Simply contact our team via phone or email to schedule an appointment.
You can also reach us directly through our contact page.
Walk-ins are welcome during business hours.



Where is FCSB located?



Can FCSB export vehicles to other countries?

Currently, our primary focus is on importing luxury vehicles into Malaysia.
However, we may assist with inquiries regarding international vehicle exports.
Please contact our Sales & Marketing Team for further information.



Does FCSB assist with car loan applications in Malaysia?

Yes. Our finance team works closely with Malaysian banks and financial institutions
to simplify your car loan application. We guide you step-by-step until approval.



Can I book a vehicle online before visiting the showroom?

Of course. You can reserve your preferred car online through our order form.
Once reserved, our team will contact you to confirm details and next steps.



What after-sales services does FCSB provide?

We don’t stop at sales. FCSB offers after-sales support in Malaysia, including
assistance with servicing, warranty claims, and sourcing genuine spare parts.



How long does the import and registration process usually take?

Typically, the car import and registration in Malaysia takes 4–8 weeks, depending
on model and customs clearance. We keep you updated at every stage.



Does FCSB handle insurance arrangements?

Yes. We provide guidance and insurance solutions through our partner companies
to make sure your imported vehicle is fully covered from day one.



Can FCSB help with corporate or fleet purchases?

Definitely. We serve both individual and corporate buyers.
Companies looking to build or expand their fleet
can benefit from our customized corporate packages.